Episode 137

full
Published on:

15th Nov 2021

Customer Support is the Least You Can Do - Dave Ackerman

Tobacco Motorwear is constantly delivering quality products, and providing amazing service to their customers. Check them out here.

In this episode we talk about

  • The importance of customer success
  • Building a community by giving it a name, Tobacco Motowear has built the Buildr community and even started a podcast with the same name.
  • Building all this goodwill proactively (hopefully) outweighs dissatisfaction
  • Keeping customers who care engaged with your growth.


Mentioned in this episode:

Triple Whale - Whale Mail

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About the Podcast

Pitstop with Sarah Levinger
Tactical ecommerce podcast hosted by Sarah Levinger
Feeling stuck in your Shopify and ecommerce store? Host Sarah Levinger helps you get unstuck answering your questions directly, and bringing on the experts who can tune you up, while you tune in.
Increase your ROAS, update your flows, and increase your revenue, all in less than an hour a week.

About your host

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Lucas Walker